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AN OVERVIEW OF SERVICES WE OFFER

This is not a comprehensive list, just an overview, for more information, please contact us during regular business hours, Monday through Friday 8am-5pm.




  • Front-line training of supervisors in both organized and non-organized establishments dealing with employee relations, grievance handling, collective bargaining preparation and implementation, and other workplace issues, including levy campaigns and marketing your agency.


  • Seminar presentations at various conventions and conferences on timely workplace issues.



  • Representation in the areas of grievance and arbitration handling including:
  • Predispute
  • Record building
  • Hearing conduct
  • Arbitration and;
  • Post-arbitration



  • Representation in the collective bargaining process including:
  • Management Rights
  • Issue Development
  • Cost Effectiveness
  • Fringe Benefits
  • Language
  • Preparation
  • Negotiations
  • After-Settlement Training



  • Job Classification/Job Audits
  • Layoff & Recall
  • Drug & Alcohol Testing
  • Employee Discipline
  • Employment Discrimination
  • Personnel & Board Policy Development
  • Compensation Review and Salary Plans
  • Preparing specifications, seeking proposals and reviewing health insurance plans.



  • National Labor Relations Board
  • State Employment Relations Board
  • State Personnel Board of Review
  • Ohio Bureau of Workers Compensation
  • Ohio Bureau of Employment Services and Board of Review
  • Ohio Civil Rights Commission
  • Equal Employment Opportunity Commission




Cross Management Consulting Services, Inc. have extensive experience in dealing with labor unions before the State Employment Relations Board (SERB) and the National Labor Relations Board (NLRB), including such unions as:
  • American Federation of State, County and Municipal Employees (AFSCME)
  • International Brotherhood of Teamsters
  • Fraternal Order of Police, Ohio Labor Council (FOP/OLC)
  • International Association of Fire Fighters (IAFF)
  • International Union of Operating Engineers (IUOE)
  • Ohio Association of Public School Employees (OAPSE)
  • Ohio Education Association (OEA)
  • District 1199, Health Care and Social Service Union
  • Service Employees International Union (SEIU)
  • United Mine Workers of America (UMWA)
  • United Steel Workers Workers of America (USWA)




In addition to providing representation to our clients, Cross Management has presented seminars and training sessions on behalf of:
  • State Employment Relations Board (SERB)
  • Ohio Association of County Boards of Mental Retardation and Developmental Disabilities (OACBMRDD)
  • Ohio Department of Human Services Directors Association
  • County Commissioners Association of Ohio (CCAO)
  • Ohio University, Athens
  • Ohio Peace Officer Academy
  • Arbitration Mediation Services (AMS)
  • Individual clients at location of choice.

Seminar and training presentations have covered such timely workplace issues as:
  • Americans with Disabilities Act (ADA)
  • Drug-Free Workplace Act and Alcohol and Drug Testing
  • Fair Labor Standards Act (FLSA)
  • Family and Medical Leave Act (FMLA)
  • Interviewing and the Pre-Hiring Process
  • Job Abolishment and Layoffs
  • Occupational Safety and Health
  • Ohio Civil Rights and Equal Employment Opportunity Compliance
  • Processing Grievances and Understanding the Arbitration Process
  • PERS and STRS Compliance
  • Sexual Harassment
  • Workplace Violence



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